ProService Magazine April 2014 : Page 2

The Journal of NESDA and ISCET Vol. XL, No. 2 • April 2014 An official journal of the National Electronics Service Dealers Association and The International Society of Cer tified Electronics Technicians. Purpose: ProService Magazine is published by the National Electronics Service Dealers Assn., 3000-A Landers Street, Fort Worth, TX 76107-5642. It is intended for the enlightenment, education and entertainment of members of NESDA and ISCET. With the exception of official announcements, the statements and opinions expressed herein are those of the authors and not necessarily those of the associations. Business & Editorial Offices: 3000-A Landers Street, Fort Worth, TX 76107-5642 817.921.9061 Fax 817.921.3741 www.nesda.com www.iscet.org Executive Director: Mack Blakely, EHF Director of Communications: Sheila Fredrickson sheila@nesda.com Graphic Designer/Assoc. Editor: James Keesler james@nesda.com Submit articles to: Editor@nesda.com Copyright © 2014 by NESDA, Inc. All rights reserved. No part of this publication may be reproduced or transmitted in any form or by any means without written permission from NESDA. ATTENTION READERS: ProService Magazine is now an ONLINE publication that can be found only at www.nesda.com To contact YOUR NESDA Board of Directors, use one of the following: 1. If you are a NESDAnet subscriber, send an e-mail to the Discuss List (discuss@nesdanetmail.com) from your subscribed e-mail address 2. Brief contact information available on page 6 of ProService Directory & Yearbook 3. Complete contact information at www.nesda.com under the drop down heading “Servicers” then “Board Of Directors” TABLE OF CONTENTS CALENDAR Send your calendar items to: editor@nesda.com 2014 EPEA/SESDA Eastern Regional Conference Virginia Beach Resort Hotel & Conference Center June 4 – June 8, 2014 2014 National Professional Service Convention & Professional Service Trade Show Hyatt Regency, Lexington, KY Convention: July 21-25, 2014 Trade Show: July 23-24, 2014 January 6-9, 2015 2015 International CES Las Vegas, NV NESDA President’s Article, by Jerrell Helms CSM/MST/CSR ...............................................................................................3 ISCET President’s Article, by Pete Rattigan CET+/CSM/MST/CSR ....................................................................................4 NESDA Spring Board Reports ..................................................................... 5-9,12-14 NESDA Members Only … Sony Service Documents .....................................11 New NESDA Members ...................................................................................................13 Nominations ......................................................................................................................15 CORPORATE MEMBERS A & E Factory Service, LLC Andrews Electronics Arclite Optronics Corp. HVT Assurant Solutions INSTALLS Inc, LLC B & D Enterprises ITI Bankers Warranty Group Mack Camera & Video Service Inc. DLP Lamp Source MI Technologies E & S International Enterprise Inc. Mitsubishi Electric Visual Solutions Encompass Supply Chain Solutions, Inc. America, Inc. Fidelitone Inc. Fleetcor Global Electronic Supplies Inc. HDRepair Corporation Moduslink Corporation Mr. Appliance N.E.W. Customer Service Companies National Service Alliance Service Net Solutions Vizparts.com Inc. Service Software Warrantech Corporation Sharp Electronics Corporation ShopJimmy.com Sonitronix Sony Electronics Inc., EMCS-America Samsung Universal Administrator Services Inc. Rossware Computing Union Electronics PSR, Inc. TVTECHparts.com/American Video Services Professional Service Solutions, Inc. TV Parts Guy HH Gregg Hitachi America, LTD./Digital Media Division P & F USA, Inc. PacParts, Inc Pioneer Electronics Svc. Inc. Tech Xchange Tri-State Module Inc. TTE Corporation 2 Pro Service April nesda.com/nesda-npsc-convention

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