Cityscape July 2013 : 3

IOWA LEAGUE OF CITIES l CITYSCAPE Volume 69 I No. 1 July 14 7 10 New avenues help city connect with citizens Citizen engagement can take various forms as cities seek to open many avenues for connecting with their community. Learn a little about Ankeny’s strategy be-fore attending the conference workshop on the same topic. 12 Iowa Public Information Board 2012 legislation created the Iowa Public Information Board, a state agency charged with compliance and enforcement of Iowa’s Open Meetings and Open Re-cords laws. Learn more about this board, whose work began July 1. 14 Lemons to lemonade Whether we like it or not, conflict can be found in ev-ery group, organization and community. Learn how to turn the lemons of conflict into productive lemonade from conference speaker Deborah Tootle. 16 The fine art of negotiations Our lives involve numerous opportunities to enter into negotiations. Patrick Callahan provides some tips that will work in the council chambers and in your home. 20 Iowa’s oldest city has a new look The conference’s host city, Dubuque, is Iowa’s oldest city and has undergone a dramatic transformation in recent years. Wisdom may come with age, and Dubuque is ready to showcase their lessons at some conference workshops. CITYSCAPE STAFF 16 8 15 8 19 7 26 22 23 17 13 7 15 23 11 17 21 7 2 15 2 8 Advantage Business Solutions, Inc. Bolton & Menk, Inc. Foth Infrastructure & Environment FOX Engineering Associates Garden & Associates, Ltd. Hydro-Klean, Inc I & S Group, Inc. IIW, P.C. Iowa Municipalities Workers’ Compensation Association Iowa Public Agency Investment Trust JEO Consulting Group, Inc. McClure Engineering Company Pete Howe Industrial, Inc. Purple Wave Auction Ruan Securities, a division of D.A. Davidson & Co. Speer Financial, Inc. Terracon Consultants, Inc TrueNorth® USW Utility Group Utility Service Company, Inc. Veenstra & Kimm, Inc. Publisher: Alan Kemp l Editor: Heather Roberts Staff contributors: Alan Kemp; Bethany Crile; Mark Tomb; Mickey Shields; Ron Sinnwell; Heather Roberts; Cindy Kendall; Erin Mullenix; Terry Timmins; Bruce Bergman; Deborah Tootle, Ph.D., Com-munity Economic Development and Department of Sociology; Patrick Callahan, Snyder & Associates Inc.; Joey Novick, Esq., Councilman from Flemington, NJ; Pam Jochum, President of the Iowa Senate Photography & Graphics: Heather Roberts; Katie Wheeler; Bethany Crile; BigStock Photo; City of Dubuque and Convention & Visitors Bureau; Mark Hirsch Cityscape (ISSN 1088-5951) is published monthly by the Iowa League of Cities, 500 SW 7th Street, Suite 101, Des Moines, IA 50309, (515) 244-7282, FAX (978) 367-9733. A subscription to Cityscape is $18/year ($20 outside Iowa) for members and $50/year for non-members. Periodicals postage paid at Des Moines, IA. U.S.P .S. POSTMASTER: Send address changes to Iowa League of Cities, 500 SW 7th Street, Suite 101, Des Moines, IA 50309. in this issue advertisers ABOUT THE COVER The River Room at the Grand River Center in Dubuque overlooks the Mississippi River. Learn more about the 2013 Annual Conference & Exhibit, to be held at the Grand River Center this fall, in this month’s issue. July 2013 Cityscape 3

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