JUSTIN CUSTARDO is director of operations and operator relations at GO GROUND, specializing in group and event transportation logistics and services. As a member of the senior management team responsible for the NCAA Championships, he helps handle logistics details for March Madness and the NIT Championship, arguably the two most intense travel situations in all of sports. Justin leads the company’s collaboration with the NCAA to advance bus operator safety and serve the Duty of Care responsibility of its member institutions. http://goground.com/ JACQUES ISLAND has spent most of his working life with various U.S. Government agencies dealing with crises. After military service in Vietnam and Germany, he was recruited into the U.S. Foreign Service as a counterintelligence/counter-terrorism operative protecting U.S. embassies, dignitaries and diplomats. He also had a 20-year career as an agent of the Federal Bureau of Investigation. Since his retirement in 2002, he has turned his attention to the private sector as a RISC™ consultant to companies, large and small. Jisla@inquesta.com DUFFY MAHONEY first arrived at USA Track & Field in September of 1989 as national teams manager, and is now the longest tenured employee in the organization, which serves as the national governing body of track and field in the United States. He currently serves as the director of high performance, and has extensive expertise not only pertaining to the sport but to the venues that host it. www.usatf.org TOM MAHONEY is the national events manager at USA Cycling. USA Cycling is the official governing body for all disciplines of competitive cycling in the United States, including BMX, cyclocross, mountain bike, road and track. The website address for USA Cycling is www.usacycling.org email@example.com KATY TIGCHELAAR is director of marketing and events for the West Michigan Sports Commission (WMSC). Katy joined the WMSC in 2011 as event coordinator. Since then, she has helped WMSC manage 600 sporting events and tournaments that attracted more than 900,000 athletes and visitors, generating $260 million in direct visitor spending over its 10-year history. Katy serves on the National Association of Sports Commissions Site Selection Committee, Education Committee, and Symposium Committee and is a Certified Sports Event Executive (CSEE). Ktigchelaar@westmisports.com JESSICA VANCO has been the general manager of the Myrtle Beach Sports Center since 2016. She coached collegiate women’s basketball for over 12 years at West Point, Furman University, Presbyterian College and St. Andrews University. A native of Cleveland, Jessica was inducted into the Ohio Basketball Hall of Fame and played Division I basketball at St. Bonaventure University in Olean, New York. In addition, she holds a Master’s Degree in Sport Psychology from Boston University and an MBA from St. Andrews University. www.sportadvisory.com ASHLEY WHITTAKER is the director of marketing for the Sports Facilities Advisory and the Sports Facilities Management. The Clearwater, Florida-based sister-companies plan, fund, develop and manage sports facilities across the USA and internationally. With nine years of experience in the sports industry, Ashley has a unique background in product design and marketing including a patented track and field safety device, technical equipment support for large sporting events, brand development, trade show coordination and multi-media marketing and marketing strategy. firstname.lastname@example.org TRACEY SCHELMETIC is a freelance writer for Due North Media. Her articles appear on the websites of Sports Destination Management, Design News magazine, ThomasNet and TMCnet.com. PETER FRANCESCONI has been in publishing for more than 25 years, working with newspapers, a wire service and magazines. He is the editor of Tennis Industry, the world’s largest tennis trade publication, and through his company, Ace Media Group, he works closely with the Tennis Industry Association and other groups in communications, marketing and public relations. He was managing editor of Tennis Magazine from 1990 to 1999 and editorial director of Tennis’s custom publishing division from 1999 to 2009. MICHAEL POPKE is an award-winning journalist with 25 years of professional experience in print and digital media. For 14 years, he was managing editor of Athletic Business, the leading business-to-business magazine and website for athletic, fitness and recreation professionals. He also has coached baseball, basketball and softball, worked as a USA Swimming stroke-and-turn official and is an avid high school sports and aquatics safety supporter. Michael owns Two Lakes Media Group and lives in the Madison, Wisconsin, area.
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