Pet Product News Comp - June 2013 : Page 32

32 Pet Product News International June 2013 Inventory Management ADVERTISEMENT Simple, Smart and Stunning ShopKeep POS is the simplest way to make smarter business decisions, empowering seri-ous businesses to succeed and grow. Not only is Shop-Keep POS simple and smart, but it also is exceptionally sleek and a very attractive addition to your pet shop’s front end. Let ShopKeep POS class up your counter with its secure iPad stand that doesn’t break the bank. The WindFall iPad POS stand is beautifully sleek and smart, complementing your ShopKeep POS iPad reg-ister. It’s laser cut from one thick piece of steel and fin-ished with your choice of sky white, bright red, black, graphite or bright yellow powder-coat paint. If you use ShopKeep POS on iPad mini, the WindFall stand for iPad mini is available in all the same colors. The W indFall stand was designed to be adaptable to any countertop and security preference. It comes with Piv-otTable—a disk that allows full WindFall rotation without bolt-ing to your counter, easily allowing customer signatures for credit transactions. You can pair WindFall with the Kensington ClickSafe Lock for additional security. The lock latches into the front of Wind-Fall or the back base. Visit us for details about all available WindFall stands and the full ShopKeep POS Hard-ware Essentials Package at www.shopkeep.com , or call our friendly support team today at 800-820-9814. Imagine the POS-sibilities How the right point-of-sale system can simplify inventory management. By Keith Loria aking inventory is one of the most time-consuming, labor-intensive and important tasks every pet retailer faces. A recent report by the National Retail Federation revealed that U.S. retailers lost more than $224 billion in 2012 due to holding excess inventory and $45 billion from not stocking enough. A point-of-sale (POS) system can help pet retailers track what’s in stock, run leaner on inventory and put their money in the right prod-ucts at the right time. Point-of-sale systems don’t just ring up current sales; they also can amass vital, real-time information about a store’s inven-tory and customers. According to industry insiders, the biggest advantage of a POS system is its ability to pro-vide immediate, up-to-the-minute and accurate inventory assessments. Each time a sale is com-pleted, the goods purchased are subtracted from an inventory list maintained on a system’s hard drive and available for viewing at any time. T POS systems. “We have Perennial for general retail, which functions as an inventory management system for retailers and allows them to sell items, set prices and keep track of customers,” said Chris Thael-er, support technician with Systems West. “EZ POS does all that but also has advanced report-ing so you can see at a glance exactly what your store is doing.” Both software systems offer automated pur-chase ordering and optional QuickBooks integra-tion, Thaeler said, adding that once an item gets low, retailers won’t have to worry about re-ordering; the system does it. Suzi Lee, operations manager for TailsSpin, with three Georgia locations, uses Version 10 of Intuit’s QuickBooks Point of Sale System. “When we receive items, we enter the prod-uct descriptions, UPCs and quantities into the POS,” Lee said. “Once this is done, we can count the number of any items we have on the shelf at any time and compare that to the number that the trolled purchasing by reorder levels and auto-matic order recommendations. The system allows a retailer to run the store from behind the scenes, said Michael Cahill, an ARBA Retail Systems software development support representative, adding that it supports multiple vendors, part numbers and prices per item, makes order recommendations based on facts, and prepares and emails purchase orders to distributors. The sale system also allows a retailer to add new items to inventory during receiving or purchasing and to purchase non-stock items, Cahill said. Jim Schmidt, owner of Coral Reef in Nor-ridge, Ill., said the Arbapro portable scanner is great for both receiving and physical inventory, and he’ll be upgrading to its newest touchscreen product this summer. “It’s simplistic, so it’s easy to train people, and it is a very strong and powerful tool that can eliminate the possibility of user error,” he said. “The key is that it helps me get rid of dead inventory. I’m constantly running reports to show me what inventory is a waste of money and that helps a great deal.” Changing With the Times Heidi Neal, owner of The Loyal Biscuit Co. in Rockland, Maine, recently switched her POS system from QuickBooks POS to Erply, because she found the latter was better for servicing more than one location and could be accessed from anywhere. “We have three stores, and we are very much looking forward to getting away from walking around the store with a clipboard to do our weekly orders, not to mention the amount of time we spend keying in the orders with our dis-tributors,” Neal said. “Once our inventory through the POS process is in place, that should shave about six hours of work per week off our payroll. In addition, being a multistore busi-ness, we will be able to more accurately have consistent merchandise and quantities among the three locations.” Del Peterson, president of Northwest Pets Inc., which has two stores in Idaho, upgraded to CounterPoint from NCR in 2011, as the POS allows the store to perform physical inventories much quicker through use of a hand barcode scanner and quick reconciliation by item, department, etc. “It tracks our entire physical inventory by barcode, allowing us to run a multitude of inven-tory analysis reports and export our sales and cost of goods sold by department to our account-ing software,” Peterson said. “It also facilitates our purchase-order process by automating ordering, either by replenishing what we have sold or ordering based on preset minimum and maximum inventory levels by item.” CounterPoint also allows the store to inte-grate the physical store inventory and sales his-tory with its email marketing software program and its e-commerce platform, he said. “We can market directly by email to cus-tomers who purchase specific items, spend over a certain dollar amount or who have not shopped with us for certain period of time,” Peterson said. “We can also directly track the impact of our email marketing efforts on product sales.” ■ CARRIE BRENNER/I-5 PUBLISHING AT PET STOP WAREHOUSE All Systems Go ShopKeep POS provides small businesses with an iPad POS system designed to simplify pur-chasing, credit card processing and printing or emailing receipts. “Supported by a powerful, cloud-based Back-Office system, merchants are able to easily man-age inventory, employees and customers in real time,” said Paul Nugent, community manager for ShopKeep POS. “At its heart, ShopKeep POS is about giving merchants access to the informa-tion they need when they need it, enabling them to make smarter decisions about inventory, stock-ing and every other aspect of their business.” For example, if dog treat sales are hot, Shop-Keep’s detailed ClearInsight reports highlight the need to increase the reorder; if another product’s sales are flat, the reports will reflect that, as well. “Inputting my inventory of dog treats and accessories, and setting up my register buttons, was as simple as it gets,” said John Litton, own-er of Lucky Dog’s DIY Dog Wash in College Sta-tion, Texas, who uses ShopKeep. “My employ-ees used it immediately and intuitively. I hardly had to train them.” MerchantOS, a San Jose, Calif.-based provider of cloud-based POS software, works with a number of pet retailers around the coun-try, said Ivan Stanojevic, the company’s CEO. “Our software enables you to track your pur-chase orders from creation to inventory check-in,” Stanojevic said. “Outgoing inventory is tracked through our register functionality, and we keep tabs on everything to tell you exactly what you have remaining. We also provide additional func-tions based on tracking your inventory, such as special-order tracking, layaway tracking, report-ing and inventory counting. We’re beginning to really focus on inventory counting as a way for retailers to keep their accuracy up.” Systems West is a San Diego-based busi-ness software solution company that offers two A point-of-sale system can complete sales transactions and help manage inventory. POS reports we should have on hand. When there are discrepancies, we make a quantity adjust-ment with a reason why it occurred. At our stores, we carry over 10,000 individual items. Without a point-of-sale system it would be impossible to keep track of item loss.” Keeping track of quantity adjustments allows the store to look for patterns as to why product is missing or if a product constantly is being returned, Lee said, adding that the POS system can network multiple stores, making it easier to spot inventory that might have been incorrectly received for the wrong store. “Let’s say I order 20 bags of glucosamine treats for both the Pooler and Savannah stores, but when the product is received, all of it is entered in for the Pooler store, even though each store gets its 20 bags,” she said. “The POS will report that I should have 40 bags at Pooler, but no bags at Savannah. By doing a physical count and compar-ing it to the POS, I can see that a quantity that seems to be off by such a large number is more likely to be the result of a clerical error.” ARBA Retail Systems in Naperville, Ill., offers a complete pet store POS inventory con-trol system called the Arbapro POS, which includes inventory tracking and analysis, cus-tomer loyalty programs, historical sales data and analysis, purchasing and receiving, con-

Inventory Management

Keith Loria

Imagine the POS-sibilities

How the right point-of-sale system can simplify inventory management.

Taking inventory is one of the most time consuming, labor-intensive and important tasks every pet retailer faces. Arecent report by the National Retail Federation revealed that U.S. retailers lost more than $224 billion in 2012 due to holding excess inventory and $45 billion from not stocking enough.

A point-of-sale (POS) system can help pet retailers track what’s in stock, run leaner on inventory and put their money in the right products at the right time. Point-of-sale systems don’t just ring up current sales; they also can amass vital, real-time information about a store’s inventory and customers.

According to industry insiders, the biggest advantage of a POS system is its ability to provide immediate, up-to-the-minute and accurate inventory assessments. Each time a sale is completed, the goods purchased are subtracted from an inventory list maintained on a system’s hard drive and available for viewing at any time.

All Systems Go

ShopKeep POS provides small businesses with an iPad POS system designed to simplify purchasing, credit card processing and printing or emailing receipts.

“Supported by a powerful, cloud-based Back- Office system, merchants are able to easily manage inventory, employees and customers in real time,” said Paul Nugent, community manager for ShopKeep POS. “At its heart, ShopKeep POS is about giving merchants access to the information they need when they need it, enabling them to make smarter decisions about inventory, stocking and every other aspect of their business.”

For example, if dog treat sales are hot, Shop-Keep’s detailed ClearInsight reports highlight the need to increase the reorder; if another product’s sales are flat, the reports will reflect that, as well.

“Inputting my inventory of dog treats and accessories, and setting up my register buttons, was as simple as it gets,” said John Litton, owner of Lucky Dog’s DIY Dog Wash in College Station, Texas, who uses ShopKeep. “My employees used it immediately and intuitively. I hardly had to train them.”

MerchantOS, a San Jose, Calif.-based provider of cloud-based POS software, works with a number of pet retailers around the country, said Ivan Stanojevic, the company’s CEO.

“Our software enables you to track your purchase orders from creation to inventory check-in,” Stanojevic said. “Outgoing inventory is tracked through our register functionality, and we keep tabs on everything to tell you exactly what you have remaining. We also provide additional functions based on tracking your inventory, such as special-order tracking, layaway tracking, reporting and inventory counting. We’re beginning to really focus on inventory counting as a way for retailers to keep their accuracy up.”

Systems West is a San Diego-based business software solution company that offers two POS systems.

“We have Perennial for general retail, which functions as an inventory management system for retailers and allows them to sell items, set prices and keep track of customers,” said Chris Thaeler, support technician with Systems West. “EZ POS does all that but also has advanced reporting so you can see at a glance exactly what your store is doing.”

Both software systems offer automated purchase ordering and optional QuickBooks integration, Thaeler said, adding that once an item gets low, retailers won’t have to worry about reordering; the system does it.

Suzi Lee, operations manager for TailsSpin, with three Georgia locations, uses Version 10 of Intuit’s QuickBooks Point of Sale System.

“When we receive items, we enter the product descriptions, UPCs and quantities into the POS,” Lee said. “Once this is done, we can count the number of any items we have on the shelf at any time and compare that to the number that the POS reports we should have on hand. When there are discrepancies, we make a quantity adjustment with a reason why it occurred. At our stores, we carry over 10,000 individual items. Without a point-of-sale system it would be impossible to keep track of item loss.”

Keeping track of quantity adjustments allows the store to look for patterns as to why product is missing or if a product constantly is being returned, Lee said, adding that the POS system can network multiple stores, making it easier to spot inventory that might have been incorrectly received for the wrong store.

“Let’s say I order 20 bags of glucosamine treats for both the Pooler and Savannah stores, but when the product is received, all of it is entered in for the Pooler store, even though each store gets its 20 bags,” she said. “The POS will report that I should have 40 bags at Pooler, but no bags at Savannah. By doing a physical count and comparing it to the POS, I can see that a quantity that seems to be off by such a large number is more likely to be the result of a clerical error.”

ARBA Retail Systems in Naperville, Ill., offers a complete pet store POS inventory control system called the Arbapro POS, which includes inventory tracking and analysis, customer loyalty programs, historical sales data and analysis, purchasing and receiving, controlled purchasing by reorder levels and automatic order recommendations.

The system allows a retailer to run the store from behind the scenes, said Michael Cahill, an ARBA Retail Systems software development support representative, adding that it supports multiple vendors, part numbers and prices per item, makes order recommendations based on facts, and prepares and emails purchase orders to distributors. The sale system also allows a retailer to add new items to inventory during receiving or purchasing and to purchase nonstock items, Cahill said.

Jim Schmidt, owner of Coral Reef in Norridge, Ill., said the Arbapro portable scanner is great for both receiving and physical inventory, and he’ll be upgrading to its newest touchscreen product this summer.

“It’s simplistic, so it’s easy to train people, and it is a very strong and powerful tool that can eliminate the possibility of user error,” he said. “The key is that it helps me get rid of dead inventory. I’m constantly running reports to show me what inventory is a waste of money and that helps a great deal.”

Changing With the Times

Heidi Neal, owner of The Loyal Biscuit Co. In Rockland, Maine, recently switched her POS system from QuickBooks POS to Erply, because she found the latter was better for servicing more than one location and could be accessed from anywhere.

“We have three stores, and we are very much looking forward to getting away from walking around the store with a clipboard to do our weekly orders, not to mention the amount of time we spend keying in the orders with our distributors,” Neal said. “Once our inventory through the POS process is in place, that should shave about six hours of work per week off our payroll. In addition, being a multistore business, we will be able to more accurately have consistent merchandise and quantities among the three locations.”

Del Peterson, president of Northwest Pets Inc., which has two stores in Idaho, upgraded to CounterPoint from NCR in 2011, as the POS allows the store to perform physical inventories much quicker through use of a hand barcode scanner and quick reconciliation by item, department, etc.

“It tracks our entire physical inventory by barcode, allowing us to run a multitude of inventory analysis reports and export our sales and cost of goods sold by department to our accounting software,” Peterson said. “It also facilitates our purchase-order process by automating ordering, either by replenishing what we have sold or ordering based on preset minimum and maximum inventory levels by item.”

CounterPoint also allows the store to integrate the physical store inventory and sales history with its email marketing software program and its e-commerce platform, he said.

“We can market directly by email to customers who purchase specific items, spend over a certain dollar amount or who have not shopped with us for certain period of time,” Peterson said. “We can also directly track the impact of our email marketing efforts on product sales.”

Read the full article at http://www.bluetoad.com/article/Inventory+Management/1405249/160096/article.html.

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